Community management expertise colleagues

Community Management

Community management is now a strategic part of corporate communications plans. It involves managing the presence of a brand or organisation on social networks and other online platforms, while interacting with communities to create lasting links.
Community management expertise colleagues

Why is community management essential?

  • Increasing visibility

Social networks are a powerful way of reaching a large audience and raising brand awareness. According to a study by We Are Social, 60% of the world's population uses social networks*, making them an essential channel for communicating with your audiences.

  • Building customer loyalty

Regular, relevant communication strengthens the bond with your community. Answering questions, offering engaging content or thanking your subscribers helps to develop their attachment to your brand.

  • Generate business opportunities

Interactions on social networks can be transformed into sales or qualified leads. A well thought-out strategy can convert your community into potential customers.

*Source: https: //wearesocial.com/fr/blog/2024/01/digital-report-2024-les-utilisateurs%C2%B7trices-des-medias-sociaux-depassent-le-cap-des-5-milliards-dans-le-monde/

Boost your online presence!

For consistent, high-impact communication, combine your presence on social networks with targeted, high-performance social media advertising campaigns.

Expertise Community management Inforca

The tasks of a community manager

  • Content creation and planning

The community manager designs publications adapted to each platform in order to capture attention and engage audiences. They choose formats, such as visuals, videos or stories, according to the target audience's preferences.

  • Managing social networks

They monitor discussions, respond to comments and manage private messages to maintain a genuine relationship with subscribers.

  • Performance analysis

By tracking key indicators such as engagement rates, reach and number of clicks, campaigns can be adjusted to maximise their effectiveness.

Inforca's role in your community management strategy

Inforca helps companies set up and implement their community management strategy. Our experts manage your social networks, from designing publications to analysing the results, and even managing your communities.

To find out more about our expertise