Back in 2022, the two companies formed a strategic partnership to integrate Raptor's Customer Data Platform (CDP) intoIbexa DXP. This collaboration enabled companies to make better use of their customer data to offer more targeted and relevant experiences. Two years on, this simple partnership has evolved into a full merger, taking Ibexa into a new dimension in the digital experience platform market.
What does this announcement of a merger in January 2025 mean in concrete terms for users of Ibexa and Raptor? What opportunities does this integration offer? And above all, how can companies take advantage of these new possibilities to improve their digital strategy? In this article, we take a look at the challenges, benefits and practical impact of this merger.
From 2022 to 2024: from collaboration to total integration
2022: A CDP partnership
In 2022, Ibexa and Raptor joined forces in a strategic partnership to integrate Raptor's Customer Data Platform (CDP) into Ibexa DXP. The aim of this collaboration was to offer businesses better use of customer data to refine the personalisation of digital experiences.
The main objective was to bridge the gap between content management and customer data management. This collaboration gave Ibexa users access to more precise segmentation and more relevant recommendations. Thanks to this integration, companies could optimise customer engagement.
However, this partnership was based on a connection between two distinct solutions. It required technical adjustments to ensure perfect interoperability.
2024: A merger between the 2 entities
Two years after this successful partnership, Ibexa and Raptor are moving up a gear by announcing their complete merger. This total integration goes far beyond simple technological compatibility: Raptor becomes an integral part of Ibexa. The result is a complete, unified platform.
Why is this merger a strategic turning point?
A stronger position in the DXP/CDP market
Ibexa no longer simply manages content. With CDP, it becomes a tool capable of optimising and personalising user interactions in real time. Thanks to this merger, Ibexa has evolved into a unified solution that combines content management and customer data exploitation in a single ecosystem. This integration gives companies a centralised and refined view of their audiences. This enables them to tailor every interaction through intelligent recommendations and ultra-targeted user experiences.
More than just a technological consolidation, this merger positions Ibexa as a key player in the DXP/CDP market in the face of major competing platforms. By eliminating the need for connectors or technical adaptations, Ibexa enables companies to harness the power of data to improve their marketing campaigns, customer retention and engagement across all digital channels.
Enhanced personalisation capabilities
Companies using Ibexa DXP now benefit from new advanced features:
- Ultra-precise audience segmentation, based on user behaviour.
- Real-time personalisation of customer journeys on the website and other digital channels.
- Intelligent recommendations based on machine learning algorithms.
The opinion of an expert agency Ibexa DXP
"This merger is a real step forward for the entire Ibexa ecosystem. Until now, personalisation and the use of customer data required third-party solutions. Today, everything is integrated, and that completely changes the game. For our customers, it's a huge time and performance saver. There's no longer any need to juggle between several tools, everything is centralised in the same environment. And for us, as an agency, it means we can go even further in providing strategic and technical support.
Yohann Monnier, Director of the Inforca digital agency